I have used Braun shavers for over 15 years and I have loved them. Until now. After 4 years of great service my 7500 series Braun broke. With a track record like that, I was definitely buying another Braun Series 7.
I figured a razor is something I should spend extra on since I use it every day, so I bought the very pricey 9595. I have come to regret it. It became clear early on that this one wasn't as good as the one that it replaced. After 3 months of daily use, I'm very frustrated and rather angry.
- Noise. The pulsonic razor is really noisy. Much noisier than the 7500 series.
- Recharger/cleaner is very poorly designed. Rather than using a direct plug in connection, it has contacts on the razor and on the base that need to line up. This works until the razor starts cleaning, vibrating the razor. This causes it to lose connection and stop working. It normally takes four tries to get it to complete a cleaning cycle. There is no correct way to insert the shaver to guarantee it will complete cleaning cycle.
- Less information is less information. The old 7500 series told me how long the shave took and how much charge in minutes were left. The 9500 series has cell phone type bars for power and hygene, no read out on time taken to shave. After using this razor for 3 months, I think they removed the time taken to shave feature for a reason.
- Takes too long to get all the missed spots. It takes 50% longer to get a good shave than with the 7500 series.
- Excessive packaging. Packaging has no influence on those of us who buy through the Web, but I will note the packing is excessive and wasteful.
- Gimmicky. I have noticed no benefits of "sonic" over a regular electric razor.
After another time consuming shave and three attempts to get the razor to clean itself, I called customer service. They weren't very nice and wanted me to ship the charger to another city. Thanks for nothing Braun Series 7.
I have gone from a loyal Braun customer to someone who will never buy another Braun (or Proctor and Gamble marketed) electronic product.
Update: I still hate this razor and the shaves have gotten even worse. It takes forever to shave with this thing. It is the worst shaver I have had in 18 years of shaving. I can't believe I paid over $200 for this POS.B
